Cancelling Orders

Please take care when placing orders. Customer service is our highest priority however we process large volumes of orders every day and due to the nature of our automation in most cases we are unable to stop an order shipping once the order is placed.

If we are able to stop an order we reserve the right to charge a cancellation fee (which will not exceed 10% of the order value (excluding shipping costs). This covers the cost of handling the cancellation and instances where merchant fees from different providers may not be refunded to us. 

Please contact us ASAP if you wish to cancel an order.

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