We use Australia Post for most parcel deliveries. Please note that delays are occurring for shipping due to the current COVID-19 impact on Australia Post and other courier services.
You can find out more information at: https://auspost.com.au/about-us/news-media/important-updates/coronavirus/coronavirus-domestic-updates
You can also find out more shipping-related updates at: https://auspost.com.au/about-us/news-media/important-updates/coronavirus
We will always provide you with a valid tracking number after your order has been dispatched. You can track your order at: https://auspost.com.au/mypost/track/#/search
If you believe your order has been significantly delayed, please contact us and quote your order number. We will assist you by inquiring with Australia Post directly and open a parcel delay investigation if needed. We will communicate with you via email to keep you updated with the status of your parcel.