We use Australia Post for most parcel deliveries. Please note that while delivery services are mostly back to normal times, some delays may occur if there are any lockdowns imposed in your area.
You can find out more information at: https://auspost.com.au/about-us/news-media/important-updates/coronavirus/coronavirus-domestic-updates
You can also find out more shipping-related updates at: https://auspost.com.au/about-us/news-media/important-updates/coronavirus
We will always provide you with a valid tracking number after your order has been dispatched. You can track your order at: https://auspost.com.au/mypost/track/#/search
If you believe your order has been significantly delayed, please contact us and quote your order number. We will assist you by inquiring with Australia Post directly and open a parcel delay investigation if needed. We will communicate with you via email to keep you updated with the status of your parcel.