COVID-19 and Lockdown Delays

We use Australia Post and Aramex for most parcel deliveries. Please note that currently all couriers are experiencing delays due to both COVID-19 compliance for staff and drivers and un-precedented delivery volumes particularly in NSW and to a lesser degree Victoria.
You can find out more information at: or

You can also find out more shipping-related updates for Australia Post at: 

We will always provide you with a valid tracking number after your order has been dispatched. You can track your order at:

If you believe your order has been significantly delayed, please contact us and quote your order number. We will assist you by inquiring with couriers directly and open a parcel delay investigation if needed. Note that due to the delays they are receiving high volumes of enquiries and can take a few days to respond. We will communicate with you via email to keep you updated with the status of your enquiry. 

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