We use Australia Post and Aramex for most parcel deliveries. Please note that currently all couriers are experiencing delays due to both COVID-19 compliance for staff and drivers and un-precedented delivery volumes particularly in NSW and to a lesser degree Victoria.
You can find out more information at: https://auspost.com.au/about-us/news-media/important-updates/coronavirus/coronavirus-domestic-updates or https://www.aramex.com.au/our-services/covid-19/
You can also find out more shipping-related updates for Australia Post at: https://auspost.com.au/about-us/news-media/important-updates/coronavirus
We will always provide you with a valid tracking number after your order has been dispatched. You can track your order at: https://www.simplyforme.com.au/_myacct#orders
If you believe your order has been significantly delayed, please contact us and quote your order number. We will assist you by inquiring with couriers directly and open a parcel delay investigation if needed. Note that due to the delays they are receiving high volumes of enquiries and can take a few days to respond. We will communicate with you via email to keep you updated with the status of your enquiry.